Terms and conditions of use

Terms and conditions of use

Please read the following carefully. By using this website the “user” or “you” agree to the following terms of use.

Shopping packing supplies with Allied Pickfords

You can order products

(1) on this website or,
(2) by telephoning,
(3) by faxing.

If you have placed your order on-line, we will quickly send you an e-mail to confirm that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details.

Our prices are shown on shop.alliedpickfords.eu

We try to make sure that the prices on our website are accurate however, we will need to validate the price before we process your order. We also aim only to display items which are in stock and can be dispatched quickly. If we are unable to supply a particular item that you have ordered, or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. We may offer a replacement or upgraded item as a replacement, but if this is not to your satisfaction, you may cancel your order and we will refund any money you have paid.

Payment Methods and Pricing

The prices displayed on our web site are in Euros.

Wire Transfer

We will ship your product within 36 working hours after your payment have effectively reached our bank accounts.

COD (Cash On Delivery)

In case you have chosen this method you agree hereby that you will not hold us responsible for timing, conditions on delivery, damages in transit, wrongful documentation, missing items.

Delivery

We and our suppliers aim to deliver goods to Bulgarian destinations within 3 working days in most circumstances. Specific delivery times are dependant on the method selected within our site.

Orders sent will require a signature on receipt. Please ensure that someone is present at the delivery address to sign for the order. If there is not somebody present at the time of delivery, the courier company will leave their contact details so you can arrange another delivery time.

We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us by email or telephone. We will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid.

Returns

We endeavour to supply only the highest quality products and believe you will be delighted with the products bought from Allied Pickfords. However, if you are unhappy with the product in anyway you may ask for a full refund of the product and original delivery costs, or exchange them within 7 days of receipt. You will then need to return the goods following the steps outlined below. We aim to keep the process as simple as possible.

The product must be returned in its original condition. We will arrange for the return of the goods, but we will charge you for the costs involved, unless the product is faulty. This charge also applies if you ask for an exchange. If this happens, please contact us first and we will let you know when to expect collection.

We are not able to provided refunds on items that are made to measure unless they are faulty.

Our Customer Service team will be happy to help you if you have any queries. You can email us returns@allied.bg or telephone us on freephone 0700 1 6683 .

Allied Pickfords (Returns)
Building 12B
Business Park Sofia
1766 Sofia
Bulgaria

Our responsibility

We will not be responsible and you agree hereby to not hold us liable for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data, consequential loss in circumstances which are beyond our control.

We will not be responsible and you agree hereby to not hold us liable for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from Allied Pickfords

We will not be responsible and you agree hereby to not hold us liable if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse.

We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an “as is” and “as available” basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Links to other websites and services

Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

General

We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.

These terms are governed by the laws of the Republic of Bulgaria and any disputes will be decided only by the courts of Republic of Bulgaria.

Copyright / Trademarks / Data Protection

All content included on this site including but not limited to web site design, text, graphics, audio clips, visual clips, logos, and the selection and arrangement thereof are the property of SIRVA Inc or Solutions Bulgaria LLC or its suppliers and are protected by US and international copyright laws. All software used on this site is the property of Solutions Bulgaria LLC or its software suppliers and is protected by US, GR, RS, BG and international copyright laws.

You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose.

We will use the information you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes in accordance with our Privacy Policy.

Privacy Policy

When you place an order we collect your name, e-mail address, mailing address, phone number and other information. We may record which products you are interested in and which products you purchase. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

This information is used to process orders and to provide a more personal shopping experience. We may use this information to tell you about changes to our website and to let you know about our products and services.

If you do not wish to receive this information, please send an email to unsubscribe [at] alliedpickfords.eu We do not sell, trade or rent your personal information to other companies.